We automate your customer supp|

Otoflow embeds inside your e-commerce business as your dedicated AI specialist — handling the repetitive work so your team can focus on growth.

See how it works Let's talk

Hours saved daily per store

80% of support emails automated

Zero vendor lock-in

Sound familiar?

If you run an e-commerce store, you already know these problems.

Inbox overload

Your team spends hours answering the same emails every single day. Order status, returns, product questions — over and over.

Data everywhere, insight nowhere

Revenue in Shopify. Ads in Meta. Emails in Klaviyo. Nobody reads all of it consistently so decisions get made on gut feeling.

You don't know why products sell

You know what sold. You don't know why. So every new launch is a guess and every ad is missing the real hook.

Abandoned carts just die

Someone added items and left. A generic email fires. That's it. You already paid to get them there.

Post-purchase silence

After the sale, your brand disappears. No review request, no cross-sell, no loyalty built.

Reports that don't help

Weekly reports tell you what happened. Not what to do about it.

One system. All of it automated.

Otoflow isn't an agency or a SaaS tool. It's a dedicated AI specialist embedded in your business — building exactly what you need.

AI Customer Support

AI reads every email, pulls live order data, replies instantly in your brand's voice. Your team only sees what needs a human.

Replaces: 2-3h/day

Automated Reporting

Every Monday, one report in your inbox. Revenue, top products, ad performance — already interpreted with clear action points.

Replaces: 4h/week

Abandoned Cart Recovery

Smart sequences based on exactly what they added. Personalized per store. Not templates. Real reasons to come back.

Replaces: manual follow-up

Post-Purchase Flows

Review requests, cross-sells, loyalty emails — all timed and personalized automatically.

Replaces: 3h/week

Product Intelligence

AI reads your reviews, returns, and ad comments to tell you exactly why something sells. That's your next winning ad.

Replaces: guesswork

Custom Automations

Any task your team repeats more than once a week. You name it, we build it.

Replaces: whatever is wasting your time

How it works

Week 1

Full Audit

Full audit of your store. We map every repeating task and identify the 3 highest-impact automations.

Week 2-3

First Automation

First automation live. AI support handling emails in your brand's voice.

Week 4

Second Automation

Second automation live. Weekly report delivered to your inbox every Monday morning.

Month 2+

Scale & Improve

Monthly retainer. New automations added as your business grows. Always improving.

Why not just hire an agency?

Criteria	Agency	Otoflow
Knows your business	No	Yes — from day 1
Speed to start	Weeks of onboarding	Building immediately
Cost	€2,000–5,000/mo	Simple monthly retainer
You own the tools	No — their tools	Yes — everything is yours
Communication	Account manager, slow	Direct, same day
Long-term continuity	Staff turns over	One dedicated person, always

Ready to stop doing it manually?

Let's find the 3 biggest time-wasters in your store and automate them first.